Delivery & Shipping FAQ

Local delivery is a legacy option that is no longer offered.

Shipping orders is offered to all other customers across Canada. We will pack and drop off your order within 1-2 business days. You will also receive a tracking code once the order is shipped. Orders made in the GTA will be shipped out the same day if they are placed before noon.

Please note that we no longer offer same day delivery in the GTA. All orders will be shipped out within 1 business day. Most orders will arrive in 1-2 business days right to your door!

Please note that we no longer offer same day delivery in the GTA. All orders will be shipped out within 1 business day. Most orders will arrive in 1-2 business days right to your door!

Yes, if your order is being shipped by Canada Post or Purolator you will receive a tracking number within 1-2 business days automatically via email.

Please note that we no longer offer same day delivery in the GTA. All orders will be shipped out within 1 business day. Most orders will arrive in 1-2 business days right to your door!

In order to accomodate for our customers and offer a flexible schedule, we are proud to offer multiple options. During check out you will be able to choose the option that is best for you.

For shipping orders, you will be able to monitor the status through your tracking number.

If you find your product was damaged or in a poor condition please take a few pictures and reach out to us at [email protected]. We recommend taking pictures of the product/unboxing as soon as you receive them to avoid any discrepancy issues. 

For shipping orders, Canada Post or Purolator will do their best to provide an estimate but please note that these are subject to change.

If there is an issue with your order please contact us at [email protected]. Any refund or return requests must be initiated within two days from the day the order is marked as completed.

We mark all orders as completed when it is delivered by Purolator or by Canada Post. You will receive an automated email from our system indicating the order is completed.